Frequently Asked Questions
How do I pay for an obituary notice?
If you are a funeral home with an established account you may elect to be billed. Otherwise, all notices must be paid for by credit card.
What if I find a mistake in my notice after submitting it?
You may make changes to your notice at any point before the deadline for that day's publication. Simply log in to your account, locate your ads in the Future Ads area, and "Modify" the ad. If you are paying by credit card and you change the cost of the ad you will be credited/charged the correct amount depending on if your amount increases or decreases. No changes can be made after the deadline.
Can I work on my notice and save it without submitting it?
Yes, you may build the notice and save it for later. You will be prompted to create an account so you can log in at a later date to finish the ad and to submit the notice.
Will my notice run in color in the newspaper?
Obit and Memorial notices run in black and white in the newspaper. The photos will run in color unless b&w is selected at the time the notice is placed.
Is the preview an accurate representation of how the notice will look in the paper?
Yes, what you see is how the notice will publish in the newspaper NOTE: The Telegraph reserves the right to change the dimensions of the notice and/or content, if needed, when paginating the page. For example a one column notice may need to be converted to two columns. There is not an additional cost however if this is done. Also photos may run slightly darker than how they appear on the preview screen due to the printing process. We suggest you lighten photos that are dark prior to uploading.
What if I miss the deadline for publication?
Unfortunately, you will need to choose the next available date. Some sections of the newspaper are printed in advance and require a longer production time. If the date is unavailable on your screen, the deadline has passed.
Can I submit a free obituary online?
No, currently we do not offer “FREE” obituaries; however information appearing in the Index is “FREE”. Index notices only contain the name of deceased, city of death, funeral home name and funeral home state.